Frequently Asked Questions
How does my organization host a course?
If you’d rather that we send an instructor to you, on dates of your choice, it’s easy to set up. Before you get in touch to discuss the details, please review the following requirements for hosting a course, to ensure you qualify for a 10% discount.
Identify participants. Our minimum class size is 12, so it’s in your best interests to fill all the spaces. However, if you can’t get 12 people, and you still want the course to go ahead, you will still be charged for 12 spots which means you will pay slightly more per person. This can still be significantly cheaper than sending your personnel to a public course after you factor in travel, meals, accommodation as well as time away from work. The maximum for one instructor is 15 people. For larger groups, a second instructor is available at a rate to be determined.
Book a classroom. We don’t need anything fancy - just a quiet space where participants can all be seated at tables. In addition, we need a TV, DVD player and either a whiteboard or flipchart. Drinking water and perhaps coffee and tea are always appreciated by the participants and the instructor.
Identify possible training sites within an hour’s drive that have appropriate swiftwater, surface ice or climbing sites. Please call for more details.
Determine who requires rental gear. Depending on the course, we can provide:
- goretex drysuits ($40/day)
- helmets (no charge)
- lifejackets (no charge)
- harnesses (no charge)
Gather sizing information for anyone who needs gear.
- Sm (100-149 lbs)
- Med (150-174)
- Lrg (175-199)
- XL (200-224)
- XXL (225+)
Footwear and gloves are each participant’s responsibility. For more information on required gear and recommended clothing, please see our FAQ on preparing for a course for anyone who needs gear.
Register all participants via our online Registration form, at least two weeks prior to the course. You will need first and last names and whether they are taking the course for the first-time or are re-certifying (required every 3 years). You will also be asked for sizing information (above) for those requiring gear and you will need to select a method of payment. We can accept POs and are happy to invoice your organization.
Provide contact information for billing. We require billing information two weeks prior to the start of the course. If we are able to submit one invoice for the entire group, we will discount the course fees by 10%. Please be aware that if your location is more than four hours travel time from where we have an instructor based, a mileage fee will apply. Please review our cancellation policy.
Act as our go-between to ensure that members of your group have all the information they need. Detailed FAQs (answers to “frequently asked questions”) are available on our website.
Provide us with driving directions to the classroom location and desired start time. (Courses run 8 hours/day.) We also appreciate recommendations for reasonable accommodation, or billets for our instructors.
Arrange to meet our instructor upon arrival so that you can review logistics and possible training sites in advance of the course.
Ensure payment is received within 30 days.
