Frequently Asked Questions
How does my organization host a course?
If you’d rather that we send an instructor to you, on dates of your choice, it’s easy to set up. Before you get in touch to discuss the details, please review the following requirements for hosting a course, you could qualify for a 10% discount.
- Identify participants. Our minimum class size is 10, so it’s in your best interests to fill all the spaces. However, if you can’t get 10 people, and you want the course to go ahead, no problem - you’ll just pay slightly more per person. Please be aware that if your location is more than four hours travel time from where we have an instructor based, there will be an additional charge for travel. This can still be significantly cheaper than sending your personnel to a public course after you factor in travel, meals, accommodation as well as time away from work for all your employees. The maximum for one instructor is 12 people. For larger groups, a second instructor is available for an additional charge.
- Book a classroom. We don’t need anything fancy - just a private space where participants can all be seated at tables. In addition, we need a TV, DVD player and either a whiteboard or flipchart.
- Determine who requires rental gear. Depending on the course, we can provide:
- Goretex drysuits ($40/day)
- Ice rescue suits
- Helmets (no charge)
- PFDs (lifejackets) (no charge)
- Harnesses
- Gather sizing information for anyone who needs rental gear.
- Sm (100-149 lbs)
- Med (150-174)
- Lrg (175-199)
- XL (200-224)
- XXL (225-250)
- Grizzly” XXXL (250+)
- Make sure every participant reads our FAQ on required gear and recommended clothing:
- Swiftwater FAQ
- Technical Rope FAQ
- Ice Rescue FAQ
- Boat Safety and Handling FAQ
- Wilderness Medical FAQ
- Register all participants by phone or using our secure online registration form. You will need to know whether they are taking the course for the first-time or are re-certifying (required every 3 years). You will also be asked for sizing information (above) for those requiring gear and you will need to select a method of payment. We can accept POs and are happy to invoice your organization.
- Review our cancellation policy. Click here for details.
- Provide contact information for billing and make sure our invoice gets to the right person.
- Make sure participants have all the info they need. Send them a link to the right FAQ (answers to “frequently asked questions”) - available on our website.
- Arrange to meet our instructor upon arrival so that you can review logistics and possible training sites in advance of the course.
- Ensure we receive payment within 30 days.
Discount? Did someone say 10% discount? We sure did! If you can provide 12 participants AND submit one payment - we’ll give you 10% off all new certifications.
Contact us today if you have any questions.
